The ZOZI Promise
We want you to be totally jazzed about your purchase and that's why we stand behind the products we sell. See details.
ZOZI is committed to always doing right by its customers.
We want you to love the gear we equip you with so you can GET OUT THERE! If you ever have a problem or question, please contact us at email@example.com or (888) 969-4123.
All gear will include a prepaid return label for your convenience.
Returns will be processed and refunds/credits issued within 7 to 10 business days.
ZOZI is happy to offer you a full refund when gear is returned in resalable condition within 30 days of purchase.
Even if you return gear that is not in resalable condition, or if it is up to 6 months from purchase, ZOZI is happy to offer you a full refund in ZOZI credits.
If you wish to return gear that is more than 6 months after purchase, please contact us.
If you need to exchange gear for a different size or color, we expedite that process by providing you with the prepaid return label. Use the credits issued to re-purchase the desired size or color (if available).
There may be other terms or instructions for special sales or unique product types in addition to these policies.
Return shipping of $7 flat rate will be deducted from any refund, credit or exchange.